Assessor Resource

BSBMGT608
Manage innovation and continuous improvement

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded.

It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Review programs, systems and processes

1.1 Establish strategies to monitor and evaluate performance and sustainability of key systems and processes

1.2 Undertake detailed analyses of supply chains, and operational, product and service delivery systems

1.3 Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness

1.4 Analyse performance reports and variance from plans for key result areas of the organisation

1.5 Identify and analyse changing trends and opportunities relevant to the organisation

1.6 Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities

2. Develop options for continuous improvement

2.1 Brief groups on performance improvement strategies and innovation as an essential element of competition

2.2 Foster creative climate and organisational learning by promoting interaction within and between work groups

2.3 Encourage, test and recognise new ideas and entrepreneurial behaviour where successful

2.4 Accept failure of an idea during trialling and recognise, celebrate and embed success into systems

2.5 Undertake risk management and cost-benefit analysis for each option or idea approved for trial

2.6 Approve innovations through agreed organisational processes

3. Implement innovative processes

3.1 Promote continuous improvement and sustainability as essential to doing business

3.2 Address the impact of change and consequences for people and implement transition plans

3.3 Ensure objectives, timeframes, measures and communication plans are in place to manage implementation

3.4 Implement contingency plans in the event of non-performance

3.5 Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively

3.6 Ensure that learnings from activities are captured and managed to inform future work

3.7 Regularly evaluate continuous improvement systems and processes

3.8 Communicate costs and benefits of innovations and improvements to relevant groups and individuals

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Review programs, systems and processes

1.1 Establish strategies to monitor and evaluate performance and sustainability of key systems and processes

1.2 Undertake detailed analyses of supply chains, and operational, product and service delivery systems

1.3 Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness

1.4 Analyse performance reports and variance from plans for key result areas of the organisation

1.5 Identify and analyse changing trends and opportunities relevant to the organisation

1.6 Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities

2. Develop options for continuous improvement

2.1 Brief groups on performance improvement strategies and innovation as an essential element of competition

2.2 Foster creative climate and organisational learning by promoting interaction within and between work groups

2.3 Encourage, test and recognise new ideas and entrepreneurial behaviour where successful

2.4 Accept failure of an idea during trialling and recognise, celebrate and embed success into systems

2.5 Undertake risk management and cost-benefit analysis for each option or idea approved for trial

2.6 Approve innovations through agreed organisational processes

3. Implement innovative processes

3.1 Promote continuous improvement and sustainability as essential to doing business

3.2 Address the impact of change and consequences for people and implement transition plans

3.3 Ensure objectives, timeframes, measures and communication plans are in place to manage implementation

3.4 Implement contingency plans in the event of non-performance

3.5 Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively

3.6 Ensure that learnings from activities are captured and managed to inform future work

3.7 Regularly evaluate continuous improvement systems and processes

3.8 Communicate costs and benefits of innovations and improvements to relevant groups and individuals

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish strategies to monitor and evaluate performance and sustainability of key systems and processes 
Undertake detailed analyses of supply chains, and operational, product and service delivery systems 
Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness 
Analyse performance reports and variance from plans for key result areas of the organisation 
Identify and analyse changing trends and opportunities relevant to the organisation 
Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities 
Brief groups on performance improvement strategies and innovation as an essential element of competition 
Foster creative climate and organisational learning by promoting interaction within and between work groups 
Encourage, test and recognise new ideas and entrepreneurial behaviour where successful 
Accept failure of an idea during trialling and recognise, celebrate and embed success into systems 
Undertake risk management and cost-benefit analysis for each option or idea approved for trial 
Approve innovations through agreed organisational processes 
Promote continuous improvement and sustainability as essential to doing business 
Address the impact of change and consequences for people and implement transition plans 
Ensure objectives, timeframes, measures and communication plans are in place to manage implementation 
Implement contingency plans in the event of non-performance 
Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively 
Ensure that learnings from activities are captured and managed to inform future work 
Regularly evaluate continuous improvement systems and processes 
Communicate costs and benefits of innovations and improvements to relevant groups and individuals 

Forms

Assessment Cover Sheet

BSBMGT608 - Manage innovation and continuous improvement
Assessment task 1: [title]

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Assessment Record Sheet

BSBMGT608 - Manage innovation and continuous improvement

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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